Contact Us
Order Status Inquiry
If you're eager to know the whereabouts of your order, tracking it is a breeze! Simply head over to https://www.17track.net/en and enter the relevant tracking details. You'll be able to monitor your order's journey in real - time, from dispatch to delivery.
Other Questions
FAQ Help Center
Before reaching out to us, why not take a quick peek at our comprehensive FAQ Help Center? There's a good chance that the answer to your query is already there, neatly organized and easy to find. It covers a wide range of topics, from order - related issues to product information and more.
Contact Form
If you can't find what you're looking for in the FAQ section, don't hesitate to leave us a message using the contact form below. We value your feedback and inquiries, and our dedicated team will get back to you as soon as possible.
Office Hours and Email Response
Our office operates from 9 am to 5 pm EST, Monday through Friday. We strive to respond to most emails within one business day. However, if you don't receive a reply from us within this timeframe, please don't panic! Sometimes, our emails might end up in your spam or junk folder. So, be sure to check those folders just in case.
Patience is Key
We understand that you're excited to hear from us, and we're working hard to provide you with the best possible service. But please be patient, my friend. We're doing our utmost to reply to you as fast as we can. Sending multiple emails in a short period might actually slow down our response time, as it requires us to manage and sort through a higher volume of messages.
For any further questions or concerns, you can reach us directly at support@sparsevia.com
TEL:+1 510 751 0316
We're here to assist you and ensure that your experience with us is smooth and enjoyable.